Frequently Asked Questions:
How long will it take to receive my order?
All items are made to order, which means they're made specifically for YOU! Production time can take anywhere from 2-15 business days. Please note - this does NOT include shipping times.
If an item has a different production time, it will be listed in the description of the item.
My package was sent back due to incorrect shipping details, what do I do now?
If your package is sent back to us, you will be responsible for additional shipping charges to resend your items to you. If you do not provide a correct address - your items will NOT be refunded.
How should I take care of my graphic tees?
You should wash all items inside out, with cold water and no softener. Always hang to dry.
How can I return/exchange an item?
We do not accept returns/exchanges, unless an item is damaged. In this case, you must reach out via email (memphismaeandco@outlook.com) within 3 days from receiving your package, and you will receive STORE CREDIT. Store credit will be given once you ship the item(s) back. All items being returned must be in the same condition as they were prior to being shipped to you. You are responsible for paying/providing a shipping label to ship your items back. We will not provide this for your item(s) to be shipped back to us.
What do I do if my package is delayed or lost?
We are not responsible for any delayed or lost packages once they leave our warehouse. For assistance, please contact the shipping carrier directly.
Why did I not receive all my items together?
You may be given multiple tracking numbers, this is because we use different printing partners for our items. All tracking numbers will be updated and sent via email provided at checkout.
If you purchase items with multiple different processing times, we will hold your items until all items are ready. If you don't want to wait, please order items separately.
How can I update/cancel my order?
Unfortunately, once your order is submitted, it cannot be cancelled/edited. Please be sure to select correct sizing and input correct shipping information. We are not responsible for incorrect shipping info being submitted at checkout.
More questions? Contact Us